Return & Refund

Shipping Policy

• Orders are processed within 2–5 business days

• Estimated delivery time: 7–15 business days (may vary depending on location)

• Tracking details will be shared once your order is shipped

Note: As a dropshipping business, products may be shipped from different warehouses.

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Refund & Return Policy

We strive to provide the best quality products. However:

Eligible for Replacement/Refund if:

• Product is damaged or defective

• Wrong product is delivered

Not Eligible for Refund:

• Change of mind

• Minor variations in color/design due to lighting or screen differences

Important Guidelines:

• You must contact us within 48 hours of delivery

• Provide clear photos/videos as proof

• Refunds (if approved) will be processed within 5–7 business days

For support, email: solenne.orders@gmail.com